Income School Blog

Gumroad Review (My personal experience)

I never like to review a product or service until I have been able to spend a significant amount of time using it so that I can provide a meaningful review. Having done over $65,000 of transactions with Gumroad, I feel like I can provide that review.
Gumroad is a website service that allows you to upload a product (now with capability for physical goods as well) and create a very simple landing page for your customers to buy the product and get the download.

What I Liked About Gumroad
The main draw to Gumroad is simplicity, design, and dependability. I have had trouble with similar services such as e-junkie when customers purchased a digital item but were not given the download. I didn’t have even one such complaint from my customers who purchased through Gumroad.

Although I found the design of the landing page inflexible, I did like the design that Gumroad chose for the landing page. It’s clean, simple, and allows for a large video on the sales page.

What I Didn’t Like About Gumroad
I had many customers who disputed their purchase because they didn’t recognize “Gumroad” on their bank statement and my customers told me no number was provided for them to call and confirm what they had purchase. This created quite the headache for me months after the sale, but it only represented about $500 of the $65,000 in purchases.

I don’t love the idea of passing customers to a third-party website to complete a transaction, and using their functionality to set up payments on your own site through Gumroad was clunky.

Virtually no options are given for the design of the sales page. Take their design or leave it–only minor tweaking is available.

Another aspect of the service that I don’t like is that they do not have functionality for collecting sales tax. They can tell you what sales happened in your state so you can pay the tax, but the tax comes out of your own pocket and isn’t collected from the customer.

They cost way too much for what they are doing. If you are selling an eBook or other digital download and expect sales to be under $5,000 it may be a good option. If you think you may sell a higher volume, it is worth it to process your credit cards via and skip Gumroad in order to save on fees.

The fatal flaw: No support for Paypal. Knowing from past experience that 50% of my customers choose Paypal when given the option, I knew it wasn’t an option to go only with Gumroad. That meant I had to create a checkout experience for Gumroad, and a separate checkout and delivery for Paypal. Since I was already going through that work, it defeated the purpose of the simplicity of Gumroad. I completely understand why Gumroad does not support Paypal–Paypal is a complete disaster to work with; however, my customers want it, so I demand it.

Would I use Gumroad again? Yes, but only if it were selling a small digital product that I didn’t expect to earn much money. Otherwise, it isn’t worth losing so much of the sale and being forced into their inflexible design and checkout.

For smaller online sellers who want the simplest possible way to sell their goods online, Gumroad is perfect. But serious internet marketers with the savvy to put a checkout in place themselves will likely find better results with a more customizable and cost-effective solution.

Search Blog

Blog Categories

Recent Blog Posts

What Students are Saying

Ecuador Abroad

I’m in the program, and I love it. I’m ahead of schedule based on their results expectation page (I started late March 2018 and am getting increasing organic traffic). These guys know their stuff and want you to succeed.

Mower Man

Ok I’ve joined this week and this course is incredible. You can’t succeed without this and especially the community that comes with it. Is it worth $350? Yes without doubt. Believe me it certainly is

Lane Watson

I’m in the program. People are posting everyday about their first success, and some of those people are actually starting to hit their income goals. I’ve taken a lot of “authority and niche site” courses, and most are B.S. These guys have a real step by step program that works, ...

Pip & I

I was part of your training just before you went to Project 24. I took what I learned from you (BTW, I am a Director of Digital Media at a large organization and my team is made up of professional SEOs) and we implemented on a site. We have grown ...

Joe Mac

I am very pleased with the product. It keeps me on track so that I don’t get distracted. I personally feel like they “hold your hand” the perfect amount to get you where you need to go, but let you grow a little on your own with some minor “struggles” ...

James Helms

I’ve bought into a couple of other affiliate marketing/passive income type programs and I’ve been totally disappointed. But not with Jim and Ricky. Let me tell you why. I’m just in the beginning stages of Project 24. I haven’t even figured out a niche yet. What I like about these ...

Grant Handfort

Jim and Ricky provide a really good course for creating a blog website that can be monetized. Like they always say not all students will have the same level of success. From my own experiences so far I would say if you join project 24 and put the work in ...

Congratulations you have successfully logged in

Choose from the buttons below or just close this window by clicking the X

Log In